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What type of Information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect the information?


When you conduct a transaction via TeamUp, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect the information?


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

We also use TeamUp to help manage our business. TeamUp allows Businesses to view and manage personal information from Users in order to facilitate the normal operations of a Business.


TeamUp facilitates the relationship between Customers and Businesses. In doing so, TeamUp acts as a data controller for a Customer’s data jointly with the Business. TeamUp will collect information such as name, email address, date of birth, payment details, or other information the Business would like to collect.

Personal data is only ever collected voluntarily by the User or provided directly by the Business.

Personal Data will only be used in ways that are in line with why it was originally provided. For example, we will not contact someone designated as your emergency contact for marketing purposes.

During normal operations, we collect information about how Users interact with the Service, such as IP address, browser, operating system, referral source, length of visit, and clickstream data. This data contains a identifier that allows us to determine the User who made the request. This data is used to troubleshoot, analyze, optimize, and improve the Service, and is retained indefinitely for compliance and troubleshooting purposes.

How do you store, use, share and disclose your site visitors' personal information?


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s and storage, databases and the general They store your data on secure servers behind a firewall. 


We also use TeamUp to help manage our business. TeamUp allows Businesses to view and manage personal information from Users in order to facilitate the normal operations of a Business.


TeamUp uses a User’s personal information to operate by displaying this data to that User as well as to Businesses they are associated with. Additionally, TeamUp may use this information to help troubleshoot issues, such as looking up a User by name or email address. We will also use personal information to help improve the Service, such as by analyzing data to prioritize features relevant to our Users.


Personal information is either collected directly by the User, or it is provided by the Business on behalf of a User.

A Project Fitness GB may provide information on behalf of a User if they are switching to TeamUp from an alternate system, or if they are setting up a User’s account for them.

TeamUp is not intended to be directly used by anyone under the age of 13. A parent or guardian may utilize the Service on behalf of a child so long as they are using the Service for its intended purpose. If we learn someone under the age of 13 has used the Service, we will take appropriate action to remove that User’s personal information and restrict any future access by that User.


How do we communicate with site users?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Like most websites, TeamUp utilize Cookies, which are small text files that are saved by your browser when you access our Service. TeamUp use cookies to identify when you’ve logged into the Service, to prevent against abuse, and to generally provide the Service. You may choose to not accept some or all of TeamUp’s cookies through your browser’s preferences, but you may not be able to access some or all of the Service.

TeamUp may also utilize third party services that use cookies to help analyze usage of the Service, which may also collect personal information.

On TeamUp’s marketing pages, they may utilize third party services to track and improve our advertisements. You will be prompted to allow cookies on marketing pages. Your continued use of the Service will automatically accept the use of cookies.

TeamUp does not respond to “Do Not Track” or similar signals from browsers.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at or send us mail to: Unit 1, 4 Front Street, Chilton Moor DH4 6LR Houghton le Spring

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Our details

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Unit 1, 4 Front Street, Chilton Moor DH4 6LR Houghton le Spring

Privacy Policy: Welcome
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